Maximise tenant engagement with the ultimate tenant portal.
TenantWise provides your tenants with 24/7 self service access to your housing services. TenantWise is a Software as a Service platform that features multiple integration options, including your housing management system.
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Every feature your customers need. Enable your tenants to self manage their account.
TenantWise was built with your customers in mind. Enable your tenants to self manage their accounts on web and mobile. We provide a modern and feature rich experience allowing tenants to make changes and view the status of their account without the need to pick up the phone and speak to your customer services team.
Tenants can keep track of their account with ease
TenantWise provides your tenants with full visibility of their account, allowing them to view their transactions, balance, and payment history at any time. Plus, if they have any queries or need additional support, they can easily raise requests directly from the app.
Help tenants never miss a payments
TenantWise makes payments a breeze with built in integrations. Our integrations allow tenants to quickly and easily pay their rent, service charges, and other housing fees directly from their phone. Plus, they can set up direct debits so that payments are made automatically each month.
Tenants can raise repairs with just a few taps
TenantWise allows tenants to say goodbye to the hassle of long wait times on the phone, or the inconvenience of having to visit their housing providers office in person. Tenants can submit repair requests with just a few taps, ensuring that their maintenance needs are attended to promptly.
A true Software as a Service tenant portal.
TenantWise is a hassle-free, fully managed and hosted tenant portal that integrates directly with your housing management solution. If we dont already have it, we will build it.
Drive efficiencies
Free up internal resource with our fully featured applications.
Go paperless
Remove the need for paper communications by giving your tenants access to their account and documents digitally via SharePoint integration.
Save time
Your tenants can raise repairs, requests and make payments in seconds, cutting out the middleman.
Make your teams job easier
Tenants can update their details directly from the app, saving your teams time on repetitive tasks.
Safe and secure
Secure by design with Microsoft Entra ID single sign-on for administrators. Security is at the forefront of what we do.
Engagement visibility
Access usage statistics for your portal, via our modern admin dashboard.
Electronic signatures
Integrated Adobe Sign support for seamless electronic document signing, removing the need for paper-based processes.
Automated onboarding
Streamline customer onboarding with automated task flows and reminder notifications, reducing manual effort for your team.
Enterprise SSO
Microsoft Entra ID integration provides secure single sign-on for your administrators, simplifying access management.
Document management
Centralise document storage and sharing with built-in SharePoint integration. Securely manage tenancy agreements, correspondence and more in one place.
Everything you need in one place
TenantWise provides a clean and easy to use administrative dashboard. Making it super easy to configure your tenants experience.
Easily check stats like signups and total registered users. Our dashboards provide quick and easy views of your data and usage.
Frequently asked questions
If you have anything else you want to ask, reach out to us.
What is TenantWise?
TenantWise is a Software as a Service (SaaS) platform that provides housing providers with web and mobile applications for their tenants to access and manage their housing accounts online. It allows tenants to make payments, raise repairs, set up direct debits, raise requests, update their contact details, view their account transactions, manage documents via SharePoint, and complete guided task flows such as onboarding and document signing.
Can TenantWise be customized for specific housing providers?
Yes, TenantWise can be customised to meet the specific requirements of different housing providers. Our task flows feature lets you create fully customisable templates made up of steps that guide customers through structured processes such as onboarding, document collection, payments and more. We are committed to working with our customers to tailor TenantWise to their specific needs.
How can I get started with TenantWise?
Getting started with TenantWise is easy! Simply get in touch via the contact us button at the top of this page. Don't hesitate to reach out if you have any further questions or need additional assistance.
Can TenantWise integrate with other systems or services?
Yes! TenantWise integrates with a range of services including Adobe Sign for electronic document signing, Microsoft Entra ID for single sign-on, SharePoint for document management, and popular housing management systems. Built on AWS using serverless architecture, TenantWise allows for easy integration with other systems. If a new customer requires a new integration, we can build it to meet their specific needs.
How can housing providers benefit from using TenantWise?
Housing providers can benefit from TenantWise in several ways. TenantWise provides a convenient and user-friendly platform for tenants to access their housing accounts online, which can enhance their overall experience and satisfaction. Automated onboarding with reminder notifications reduces the manual effort required to get new tenants set up. Customisable task flows streamline processes like document collection and payments. TenantWise can be easily integrated with other systems or services, enabling seamless data exchange and process integration.
Is TenantWise secure?
Yes, TenantWise is built on AWS, which provides industry-leading security features. We support Microsoft Entra ID single sign-on for administrators, ensuring secure and streamlined access management. Additionally, TenantWise follows best practices for data security, including encryption of sensitive data and regular security audits to ensure the safety and privacy of tenant information.
How does onboarding work with TenantWise?
TenantWise offers automated customer onboarding through customisable task flows. You can create reusable templates that guide new tenants through steps like document uploads, electronic signing via Adobe Sign, payments and more. Automated reminder notifications keep the process moving without manual follow-up from your team.
How can tenants benefit from using TenantWise?
Tenants can benefit from TenantWise in several ways including making payments, raising repairs, downloading transaction statements, signing documents electronically, and updating their contact details, giving them greater control over their housing accounts and financial activities.